How one charity built a cybersecurity policy alongside its frontline workers
Frontline staff are increasingly using social media and smartphones in their work with communities — particularly while on the move. Co-creating a cybersecurity policy with communities can reduce or remove the need for technical experts, as well as making cybersecurity everybody's responsibility in an organization.
Why is a cybersecurity policy important for frontline workers?
A cybersecurity policy is essential for frontline workers as it helps them navigate the risks associated with using social media and smartphones while engaging with communities. By co-creating this policy, organizations can ensure that cybersecurity becomes a shared responsibility, empowering staff to protect sensitive information without relying solely on technical experts.
How can organizations develop a cybersecurity policy collaboratively?
Organizations can develop a cybersecurity policy collaboratively by involving frontline staff and community members in the process. This approach not only simplifies complex cybersecurity concepts into accessible language but also encourages other organizations to adapt the policy to fit their specific needs, fostering a culture of shared responsibility.
What are the benefits of simplifying cybersecurity language?
Simplifying cybersecurity language makes it easier for all staff members to understand potential threats and their responsibilities in mitigating them. This clarity helps to create a more informed workforce, reduces reliance on technical experts, and ultimately enhances the overall security posture of the organization.

How one charity built a cybersecurity policy alongside its frontline workers
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